"Although she didn’t have experience of our industry, Nicki seemed to know what questions to ask and quickly grasped what our organisation was about. Previously we had focused our marketing efforts on new prospects that were unaware of our services. Nicki identified a number of opportunities internally that we could tap into including piggy backing on existing communications being carried out by other parts of the organisation and improving the cross-selling our services through our website and staff working in other parts of the organisation. Nicki forced us to think about where we wanted to take our consultancy division and provided insightful recommendations drawn from her experience in the commercial world. She made us look at things in a different way and this has enabled us to use grow our business without spending a lot of money."