After I had been running my coaching business for a year, I approached Nicki for some help. Coaching is a competitive industry, and I was looking to get more direct clients as well as referrals from organisations. After a day with Nicki I felt confident enough to alter to how I promote myself, my pricing, proposals and my website. The changes have resulted in more enquiries and customers and have allowed me to focus my time more on delivering coaching rather than running my business.